Is
there a Product Guarantee?
Yes. We guarantee that all of our products
will be free from defect and will be as pictured and described on our website.
If you receive a product that does not meet our guarantee, we will ship a free
replacement at no charge to you. Certain items may have an additonal warranty
from the manufacturer. If this is the case, it will be stated in the
description.
Return Policy for broken or defective items.
If
an item reaches you in less than satisfactory condition, please contact us
immediately and we will determine whether a credit or replacement is in order.
We will provide you instructions on returning and / or receiving a replacement
item. You must contact us within 30 days of receipt of merchandise. You may
report a lost, broken or missing item by clicking on the "Contact Us" link on
the top of the website.
Return Policy for non-defective, non-broken
items.
Returns for non-defective, non-broken items must be made within 30
days. There will be a 20% re-stocking fee on all non-defective/non-broken items.
Shipping will not be refunded on non-defective/non-broken
returns.
Returns cannot be accepted after 30 days. There are no
returns on imprinted items.
Shipping to the 48 contiguous states
only. UPS ground please allow 7-10 business days
